If our customers are not happy, we are not happy.
You may return unopened products for store credit or a refund. If you are returning something that your dog does not like, send the opened package with a brief message letting us know why and In some cases we may replace it with a similar item of the same price. Please provide us with a phone number so we may contact you if necessary.
If any items are damaged when you receive them, please notify us immediately by calling 262-654-5407 or emailing us at sales@pamperedpuptreats.com.
All refunds are handled in a case by case manner.